Big Bites Eatery is a Vietnamese restaurant located in Mountain View, California serving a blend of Asian and European cuisines, and was feeling the brunt of the pandemic.
While the client came to us with a solid brand and relatively significant presence online through their website, it lacked some flavor – couldn’t but not use that pun, apologies – to reel in new customers.
The website urgently needed revamping to enhance the user interface, while both the customer journey and conversion funnels were failing to retain potential customers.
We delved into a ground-up website overhaul, while tracking back to draw customer journey maps in parallel.
This led us to take a calculated approach that attacked website design and development for both mobile and web.
At the end of our two-week sprint, we assessed, built, and handed over a design solution that increased online orders and established visual consistency. Most notable results: