Terms of Service

Terms of Services Provided By SLIQ By Design

These Terms and Conditions (“Terms”) govern access to and use of the services provided by Sliq By Design (“Sliq By Design,” “we,” “us,” or “our”), including website design, digital marketing, and related services (collectively, the “Services”).

By engaging Sliq By Design for Services, making a payment, or otherwise indicating acceptance, the Client (“Client” or “User”) agrees to be bound by these Terms. Please review them carefully.

1. Client Authority and Responsibilities

  • Authorization:

    The Client hereby appoints Sliq By Design as its authorized representative for the purpose of executing the services outlined in the agreed-upon scope of work.

  • Decision-Making:

    The Client acknowledges that Sliq By Design has the authority to make decisions on the Client’s behalf pertinent to the project, such as selecting technologies, managing timelines, and executing design strategies, always acting with professional expertise.

  • Client Obligations:

    The Client agrees to provide timely feedback, necessary materials (e.g., content, images, credentials), and required approvals to facilitate the successful and timely completion of the project.

  • Limitations on Authority:

    While Sliq By Design is authorized to act on the Client’s behalf, the Client retains the right to review and approve major project decisions. These include, but are not limited to, significant design changes, budget adjustments exceeding pre-agreed limits, and substantial alterations to project timelines.

  • Revocation of Authority:

    The Client reserves the right to revoke Sliq By Design’s authority if, in the Client’s reasonable judgment, it is necessary for the project’s best interests.
  • Communication: Sliq By Design will promptly inform the Client of any significant issues, concerns, or deviations from the agreed-upon scope. Any modifications required by Sliq By Design outside the initial scope will require the Client’s prior written consent.

2. Scope of Services and Modifications

  • Sole Agreement:

    These Terms, along with any specific Scope of Work or proposal agreed upon in writing, constitute the sole agreement between Sliq By Design and the Client regarding the project.
    • Change Orders:
      Any work requested that falls outside the initially agreed-upon scope must be authorized through a written change order and may incur additional fees.
    • Included Revisions & Maintenance:
      Unless otherwise specified in the Client’s Scope of Work:
      • The Client is entitled to three (3) rounds of edits related to the initial design phase.
      • The Client is entitled to ten (10) hours of website maintenance per month for ongoing retainer agreements.

  • Additional Work:

    Further edits, maintenance, or work beyond the agreed scope or included limits will be billed at Sliq By Design’s standard hourly rate of $150 USD per hour.

3. Payment Terms

  • Service Fees:

    Prices quoted cover the rendering of the Services outlined in the scope of work.

  • Advertising Budget:

    If advertising services are included, the budget allocated for ad spend is separate from our service fees and will be determined and agreed upon in advance.

  • Billing Schedule:

    For ongoing retainer services, billing occurs monthly in advance of the service period. For project-based work, billing follows the milestones outlined in the proposal.

  • Invoices:

    All invoices are due and payable upon receipt. If a payment method is on file, it may be processed automatically when the invoice is due.

  • Accepted Payments:

    We accept Visa, Mastercard, Discover, and American Express. Payments must be submitted through our secure invoicing system.

  • Late Payments:

    Payments not received within three (3) days of the due date shall incur a late fee of 2% of the outstanding invoice amount. Late or failed payments may result in the interruption or suspension of Services.

  • Non-Refundable Payments:

    Payments made for services rendered, milestones achieved, or time allocated are non-refundable.

4. Third-Party Access Restrictions

  • The Client acknowledges and agrees that Sliq By Design requires and retains sole administrative access and control over websites and digital properties under its management during the service term to ensure proper functionality, security, and service delivery.
  • The Client agrees not to grant administrative access or delegate control of the websites or digital properties managed by us to any third-party entities without obtaining prior written consent from Sliq By Design.
  • Unauthorized sharing of access credentials or granting third-party access without approval constitutes a breach of these Terms and may result in the suspension or termination of Services, and/or additional fees to rectify any resulting issues.

5. Confidentiality

  • Both Sliq By Design and the Client agree to keep all non-public, proprietary, or sensitive information exchanged during the course of the project (“Confidential Information”) strictly confidential.
  • Confidential Information includes, but is not limited to, business strategies, financial details, pricing, trade secrets, customer data, website access credentials, marketing plans, and project details.
  • This obligation of confidentiality shall survive the termination of the Agreement.

6. Intellectual Property and Portfolio Rights

  • Client Ownership:

    Upon full and final payment for the completed project, Sliq By Design guarantees that all aspects of the design and construction of the project will be disclosed to the Client. Full ownership, copyrights, and necessary code related to the final delivered project will become the Client’s sole property.

  • Sliq By Design Portfolio Rights:

    Sliq By Design retains the right to display graphics, design elements, case studies, and descriptions of the project as examples of our work in our portfolio, website, social media platforms, and other marketing materials.

7. Service Downgrade Policy

  • Requests to downgrade or reduce the scope of ongoing services must be submitted in writing at least thirty (30) days prior to the desired effective date.
  • Approved downgrades will take effect only after this 30-day notice period has passed.
  • All service fees already invoiced or paid prior to the effective date of the downgrade are non-refundable.
  • If a downgrade request is received less than 30 days before the next billing cycle, the upcoming invoice will reflect the current service level, and the downgrade will apply starting the subsequent billing period.
  • Sliq By Design reserves the right to deny downgrade requests if they would negatively impact the quality of service delivery, disrupt active campaigns, compromise project integrity, or violate minimum engagement terms outlined in the specific scope of work.

8. Term, Termination, and Cancellation

  • Agreement Term and Renewal:

    The initial term of the agreement will be specified in the Scope of Work. Unless otherwise specified, agreements for ongoing services shall automatically renew for successive terms of the same duration (e.g., monthly, quarterly, annually) unless either party provides written notice of non-renewal to the other party at least thirty (30) days prior to the end of the then-current term. These Terms shall remain in effect during any renewal term.  

  • Termination by Sliq By Design:

    Sliq By Design reserves the right to terminate this Agreement and cease services immediately, without prior notice, for cause, including but not limited to:
    • The Client’s commission of a fraudulent, illegal, or dishonest act adversely affecting Sliq By Design.
    • The Client’s violation of any applicable laws, regulations, or rules.
    • Non-payment of invoices beyond the specified grace period.
    • A material breach of these Terms by the Client.

  • Termination by Client:

    The Client may terminate this Agreement by providing written notice via email to Sliq By Design at least thirty (30) days prior to the intended termination date.

  • Cancellation Fee:

    If the Client chooses to cancel or terminate this Agreement before the completion of the agreed-upon term (as specified in the Scope of Work), the Client shall be liable for a cancellation fee equal to 20% of the total remaining contract value for the rest of the term. This fee is payable within ten (10) days of the effective cancellation date.

  • No Refunds:

    As stated in Section 3, payments made for services rendered are non-refundable.

9. Disclaimers, Limitation of Liability, and Indemnification

  • Disclaimer of Warranties:

    While Sliq By Design strives to provide high-quality services, specific results (e.g., search engine rankings, conversion rates) are not guaranteed. Services are provided “as is.” Sliq By Design is not liable for current or future website errors, hacking incidents, server downtime, third-party platform issues (e.g., hosting, social media), or other technical problems outside our direct control.

  • Limitation of Liability:

    To the maximum extent permitted by law, Sliq By Design (including its licensors, service providers, employees, agents, officers, directors, contractors, and subcontractors) shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) the Client’s access to or use of or inability to access or use the services; (b) any conduct or content of any third party related to the services; or (c) unauthorized access, use, or alteration of the Client’s content or information. Nothing in these Terms shall limit or exclude liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded or limited under applicable law.  

  • Indemnification:

    The Client agrees to indemnify, defend, and hold harmless Sliq By Design, its licensors, content providers, service providers, employees, agents, officers, directors, contractors, and subcontractors (the “Indemnified Parties”) from and against any and all claims, demands, damages, liabilities, costs, losses, expenses, or attorney fees arising out of or related to:
    • The Client’s breach of any of these Terms or any other policies referenced herein.
    • The Client’s use of the Services or any content provided, other than as expressly authorized.
    • Any content or materials the Client provides to us.
    • Any claim by a third party arising out of the Client’s responsibilities, obligations, representations, or warranties under this Agreement.
    • The Client’s violation of any third-party rights, including intellectual property rights.

 

  • The Client agrees that the Indemnified Parties will have no liability in connection with any such breach or unauthorized use. Sliq By Design shall promptly notify the Client in writing of any third-party claim or suit for which indemnification is sought. The Client shall have the right to control the defense and settlement of any such claim or suit, provided that Sliq By Design has the right to participate with counsel of its choosing at its own expense.  

10. Dispute Resolution

  • Negotiation:

    The parties agree to attempt to resolve any dispute, claim, or controversy arising out of or relating to these Terms or the breach, termination, enforcement, interpretation, or validity thereof, through good faith negotiation.

  • Arbitration:

    If the dispute cannot be settled through negotiation within a reasonable timeframe (e.g., 30 days), the parties agree to resolve the dispute exclusively through binding arbitration administered by the American Arbitration Association (AAA) in accordance with its applicable Arbitration Rules and the Federal Arbitration Act. The arbitration shall take place in San Jose, California, before a single arbitrator. Judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof. 

  • Governing Law:

    These Terms and any dispute arising out of or related to them shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles. 

11. Acceptance of Terms

  • Agreement:

    Engaging services or making payment constitutes agreement by the Client to these Terms and Conditions, as they may be amended from time to time by Sliq By Design.

  • Acceptance:

    By proceeding with the Services and making the first payment as per the relevant invoice, the Client acknowledges having read, understood, and agreed to be bound by these Terms and Conditions. This action constitutes the Client’s acceptance and is considered equivalent to a formal signature, indicating the Agreement is in effect.

12. Modifications to Terms 

  • Sliq By Design reserves the right to modify these Terms at any time. Clients will be notified of significant changes by posting the updated Terms on the Sliq By Design website or through other communication channels. The Client’s continued use of the Services after such modifications constitutes the Client’s acceptance of the revised Terms.

Contact Us

SLIQ By Design welcomes your questions or comments regarding the Terms:

  • Email: Team@sliqbydesign.com
  • Phone: +1 (415) 799-9282
  • Website: https://sliqbydesign.com

For more information on the terms and condtions of our website, please refer to our Terms & Conditions.

For more information on how we handle your data, please refer to our Privacy Policy.

 

Effective as of June 16, 2025

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