Privacy Policy
Last updated: October 29, 2026Effective as of December 17, 2024
At SLIQ By Design, we are committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, communicate, and protect your personal information when you visit and interact with our website. This page also includes our Fulfillment Policy, which governs our service delivery, payments, refunds, returns, and cancellations.
Collection of Personal Information
We collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned. We will clearly identify the purpose or purposes for which the information is being collected before or at the time of collection.
Use of Personal Information
We will collect and use personal information solely for the purposes identified and, where applicable, for related ancillary purposes unless we obtain your consent or are required by law to use the information for other purposes.
Data Accuracy
We strive to ensure that personal data is relevant, accurate, complete, and up-to-date to meet the specified purposes for which it is used.
Data Protection
We take reasonable security measures to protect personal information from loss, theft, unauthorized access, disclosure, copying, use, or modification.
Availability of Information
We will make readily available information about our policies and practices relating to the management of personal information.
Service Providers We Use
We share personal information with a small number of processors, and only to the extent they need it to operate this website. We do not sell personal information.
- Vercel Inc.: hosting and content delivery for this website, and storage for the media shown on it. Vercel processes the technical request data that any web host receives, such as IP address, user agent and requested URL.
- Supabase: the database that stores contact form submissions. If you send us a form, the details you enter are stored there.
- Our email delivery provider: used to notify our team about your enquiry and to send you an acknowledgement. Your name, email address and message are included in that email.
- A customer relationship management (CRM) system, where one is connected: used to follow up on enquiries. Where this handoff is enabled, the contents of your form submission are passed to it.
Only if you accept the matching category in our cookie notice, this website also loads the following third-party tools. Until you make a choice, none of them load.
- Google Analytics (Google LLC): Performance cookies. Measures how visitors use the site, such as pages viewed and time on page, so we can improve it.
- Microsoft Clarity (Microsoft Corporation): Performance cookies. Records how visitors interact with pages, such as clicks, scrolling and mouse movement, so we can see where the site is hard to use. By default Clarity masks what you type into form fields.
- Meta Pixel (Meta Platforms, Inc.): Marketing cookies. Tells us whether our Facebook and Instagram ads lead to visits and enquiries, and lets us show our ads to people who have visited this site.
You can change or withdraw your choice at any time using the Cookie settings link in the footer of every page.
Text Messages (SMS)
If you tick the optional text message box on our contact form, we may text the phone number you provided about your enquiry, project updates and occasional marketing offers. Message frequency varies, and message and data rates may apply. Reply STOP to opt out at any time or HELP for help, and we honour opt-outs promptly. Consent to receive texts is not a condition of buying any service.
Your mobile number and your text message opt-in data and consent are used only to send those messages. We do not share or sell them to any third party for their own marketing purposes.
Cookies and Similar Technologies
Strictly necessary cookies are always on: they serve pages, remember your cookie choice, and keep an administrator signed in to our content management system. They carry no advertising identifiers.
Performance cookies (Google Analytics and Microsoft Clarity) and Marketing cookies (Meta Pixel) are set only after you accept them in our cookie notice. See Service Providers We Use above for what each one does. You can change your choice at any time using the Cookie settings link in the footer.
You can block or delete cookies in your browser settings at any time. Blocking strictly necessary cookies may stop parts of the site from working correctly.
California Privacy Rights (CCPA and CPRA)
SLIQ By Design operates from San Jose, California. If you are a California resident, the California Consumer Privacy Act, as amended by the California Privacy Rights Act, gives you the following rights over the personal information we hold about you:
- Right to know: you may ask us what categories of personal information we have collected about you, where we got it, why we collected it, and who we shared it with.
- Right to access: you may request a copy of the specific pieces of personal information we hold about you.
- Right to delete: you may ask us to delete personal information we collected from you, subject to the records we are required to keep for legal, accounting or security reasons.
- Right to correct: you may ask us to correct inaccurate personal information we hold about you.
- Right to opt out of sale or sharing: we do not sell personal information. If you accept Marketing cookies, the Meta Pixel lets Meta use your visit to show you our ads elsewhere, which California law may treat as "sharing" for cross-context behavioural advertising. Until you accept, it does not load, and you can opt out at any time by turning Marketing cookies off in Cookie settings in the footer, or by contacting us.
- Right to non-discrimination: we will not deny you service, charge you a different price, or give you a lower quality of service because you exercised any of these rights.
The personal information we collect is limited to what you type into our contact form (name, email address, phone number, business name, website, and the details of your enquiry) plus the technical request data our host records. We collect it to respond to your enquiry and to run this website, and we keep it only as long as we need it for those purposes.
To exercise any of these rights, email us at [email protected] or call +1 (408) 300-9820. We will verify your request against the information we already hold, and we will respond within the timeframe the law allows. You may also authorise an agent to make a request on your behalf.
Fulfillment Policy
1. Description of Services
We provide a range of professional services tailored to your business needs, including but not limited to:
- Marketing & Advertising
- Web Design & Development
- Graphic Design
- Branding
- Customized Digital Solutions & Products
2. Payment Terms
- Currency: All transactions are processed in USD (United States Dollar).
- Invoices: All invoices are payable upon receipt. Please note that the advertisement budget is separate from the service fees and will be determined based on your specific monthly budget.
- Accepted Payment Methods: We accept payments via Visa, Mastercard, Discover, and Amex through our secure invoicing system.
- Non-Accepted Payment Methods: We do not accept payment via phone, email, checks, wire transfers, or money orders.
3. Fulfillment Policies
Refund Policy
Due to the nature of the services we provide, SLIQ By Design does not issue payment refunds under any circumstances. Our services are not eligible for refunds once the work has commenced or been delivered.
Return Policy and Process
As our services are digital and intangible, returns are not applicable. If you have concerns regarding the quality of the services provided, please contact us within 30 days of service delivery. We are dedicated to working with you to resolve any issues and ensure your satisfaction with the final outcome.
Cancellation Policy
- Cancellation by Client: In the event of cancellation of the agreement by the Client prior to its expiration or termination date, the Client shall be liable to pay a cancellation fee equal to 20% of the total remaining fees for the remainder of the term. The canceling party must provide written notice of cancellation to the other party at least 30 days prior to the intended cancellation date. The cancellation fee is due within 10 days of the effective date of cancellation.
- Termination by SLIQ By Design: SLIQ By Design reserves the right to terminate the agreement without prior notice if the client commits any fraudulent, illegal, or dishonest acts affecting our business, or violates any applicable laws or regulations. No refunds will be issued in this case, and the client forfeits any commissions due as of the termination date.
Changes to Privacy Policy
SLIQ By Design reserves the right, in its sole discretion, to change the Privacy Policy under which www.sliqbydesign.com is offered. The most current version of the Privacy Policy will supersede all previous versions. SLIQ By Design encourages you to periodically review the Privacy Policy to stay informed of our updates.
Contact Us
SLIQ By Design welcomes your questions or comments regarding these terms:
- Email: [email protected]
- Phone: +1 (408) 300-9820
- Website: https://sliqbydesign.com
For more information regarding the Terms under which we offer our services, please refer to our Terms & Conditions.
Last updated: October 29, 2026Effective as of December 17, 2024